The Chinese Embassy in Washington did not immediately return messages seeking comment. A person familiar with the matter said that there were a dozen known victims, although the true figure could be much higher.Ĭomm100 on its website said it had more than 15,000 customers in some 80 countries.ĬrowdStrike executive Adam Meyers said in a telephone interview that the hackers involved were suspected to be Chinese, citing the hackers’ patterns of behavior, language in the code, and the fact that one of the hack's victims had repeatedly been targeted by Chinese hackers in the past.
#War robots hack without human verification software#
The company did not immediately respond to follow-up requests for information.ĬrowdStrike researchers believe the malicious software was in circulation for a couple of days but wouldn’t say how many companies had been affected, divulging only that “entities across a range of industries” were hit.
In a message, Comm100 said it had fixed its software earlier Thursday and that more details would soon be forthcoming. The scope and scale of the hack wasn't immediately clear.
cybersecurity firm CrowdStrike said in a blog post that it had discovered malicious software being distributed by Vancouver-based Comm100, which provides customer service products, such as chat bots and social media management tools, to a range of clients around the globe. Suspected Chinese hackers tampered with widely used software distributed by a small Canadian customer service company, another example of a “supply chain compromise” made infamous by the hack on U.S.
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